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The key to market effectiveness, reducing the cost of business as well as the time required to transact is to systemise it.

Systemisation done well not only enables the business to reduce its operational costs but also improve its operational effectiveness and the quality of its end product or service.

Our approach starts with a thorough understanding of what the business is about and its strategic orientation followed by a detailed assessment of the underlying business model and its value streams.

Working with the team, key processes and functions are assessed to identify weaknesses and dysfunction, develop specific strategies and improvements to be implemented with a focus on execution to ensure benefits are realised.

Jai Gill

Mention “checklist” to the average person and watch the eyes roll. It’s because checklists are at best seen to be childish and unnecessary and at worst, a tick-box exercise that assaults the worth of an individual – particularly for many of the more highly educated ones.

Yet therein lies the problem. The inevitable clash between the ego and a control mechanism designed to mitigate risk.

The checklist above saves lives everyday by reducing post-operative infections. And it has saved US$175m in just a trial alone without considering savings on a society-wide basis.

Checklists are a key type of control mechanism designed to manage risk. Such controls, when correctly designed and implemented in workflow, become a key part of an organisations systems to help things go right, first time.

So what are your checklists worth?  Or don’t you have any?